Company FAQ's

Company FAQ

Q. How long have you been in business? 

Adventure Mission Nepal Private Ltd was initiated in 2008 and then later the company was founded in 2009. We have been in the tourism industry and have been serving the beautiful people of the globe for more than two decades. As of December 2019, the company name Adventure Mission Nepal was updated to Himalayan Trekkers Pvt. Ltd.


Q. Why should I book with Himalayan Trekkers?

Himalayan Trekkers is a fully licensed company operating under Nepal Government and Nepal Tourism board. We do cares about your needs and wants and our customer service is 24/7. We just don’t view our clients as clients but also a member of our Himalayan Trekkers family. We always value your precious time and money. Our expert teams of professional guides have abundant knowledge (historical and geographical) of the wilderness as well as remote region and lead your journey to be relaxing and rewarding the way you imagined. Satisfaction and safery of our clients is our primary goal. Our legal documents section shows our validity.


Q. How well trained are guides ? 

All of our guides are High Altitude AMS (Acute Mountain Sickness) and first aid certified. They are experienced personalities with more than a decade in the field of the tourism industry and foremost love what they have been doing. With decades of experience in this field, they have vast knowledge and skill set required for any kind of trek and tours. They are also registered in the tourism board & trekking association herein.


Q. What is the best time for trek/tour in the Himalayas?

Tours can be done overall all year round whereas Treks are best relished in fall and spring. i.e. March-May and September to late November.


Q. What is a homestay ?

In Homestay – travelers will be accommodated with local habitats or community lodges. Accommodating a homestay trek will grant opportunities for travelers to know the lifestyle, culture of ethnic people.


Q. What types of accommodation we get during the trekking? 

Most destinations have homestays, local guesthouse, commercial hotels or lodges with common standard rooms. Some places have attached bathrooms. A single supplement room is also available for an extra few bucks.


Q. What kinds of food are available in the Himalayas?

Some places might have western food available but most of them have local Nepali food. Daal (Lentils) and Rice, seasonal vegetables with pickles (spicy and non-spicy add-ons) are common everywhere.


Q. Is good and drinkable water available?

Spring Water is a common means of cooking and drinking. We recommend you to carry chlorine tablets to purify the water and suggest drinking boiled water wherever possible. Bottled mineral water is also available in small shops.


Q. Am I fit for the trek?

Any persona with good mental and physical fitness is fit for the trek. If you are planning a trek – we recommend you to do some physical fitness program like small hiking, walking or running every day. Also, please make a full body checkup with your doctor before your venture.


Q. I already have trekking poles and a down jacket. Can I bring them?

Please be very free to bring all the gears you have required for the trek if you are comfortable bringing it. As airlines also have a limitation on the weight of the baggage – we suggest you do your math and proceed.


Q. What type of shoes do I need?

Warm, waterproof, non-slippery, & comfortable trekking shoes are highly recommended for the trek whereas any shoes of your choice go well in the cities.


Q. Can I buy or rent gears while trekking?

Big cities like Kathmandu and Pokhara have lots of trekking stores where you can buy any type of gears. There are also dedicated stores in Kathmandu and Pokhara which only rent gears required for trekking in a very reasonable price.


Q. What should be the weight of a backpack?

Your backpack should only have your necessary gears and your important documents. Eg camera, battery, identification cards, passport, permits, cell phone charger, cash, credit cards. If you feel you need something that comes handy while trekking – please feel free to grab it!


Q. What’s next after Arrival?

A warm welcome from our company and then transfer you straight to the hotel.  After freshening up and if the time permits – you may explore the surrounding areas of Thamel and enjoy the hospitality of Nepalese people. We also have an arrangement of either welcome or farewell dinner in an authentic Nepali restaurant with cultural program. If you arrive early, we may go for dinner in the same day otherwise later.


Q. Can you please tell me how to get a visa?

The visa procedure for Nepal is very easy. You can get one online – filling the form and following the step by step procedure @ https://online.nepalimmigration.gov.np/tourist-visa. The alternative way to obtain one is after arrival at the airport in Nepal. Please do see the checklist provided by the government website – such as fees and no of photographs, etc.


Q. Do I need a Vaccination?

Some travelers do take vaccination and some don’t. We highly recommend you to consult your physician on this matter. If you are traveling to the southern part of Nepal (Terai), we suggest you to be take one.


Q. What is the usual time for starting the trek?

Our usual trek starting time is early in the morning after breakfast. Some locations for sunrise viewing requires you to wake up very early. Our trek leader will always brief you about your program of the next day so that you can act accordingly.


Q. What is the weather like? 

The weather in the Himalayan regions is very unpredictable. Morning and nights are usually cold and warm during the day. Much details about weather can be found in country faq section.


Q. Is there any extra cost besides the quoted trek price?

Not at all. Meals, accommodation and transportation while on the trek are all-inclusive. Alcoholic beverages, extra meals on the treks, hiring private vehicles, buying or renting gears and personal expenses are obviously on your own.


Q. How many crew members provided for the trek?

It all depends on the group size. A porter for a couple of people and a guide for a group size of 6 is the standard rule of Himalayan Trekkers. A larger group is split in two unless you don’t want to.


Q. What we do altitude sickness and emergency case during the trek?

We have trained guide who has knowledge about the altitude sickness and emergency, in case it happened. We do not be panic if you get any altitude symptoms and all the time we carry first aid kits for normal problems with different types of medicine but if it does not recover we should go few hundred meters down from where you are but worse and worse case we have to fly out from that place all organized by your guide. So, that is important if we have travel insurance or police number it helps to cover the fly cost.


Q. How can we respect the local people, culture and wildlife?

  • Please do take permission before taking photos.
  • Avoid wearing revealing clothes and avoid outward displays of physical affection.
  • Do not disturb wildlife.
  • Do not damage or remove any plants.
  • Do not purchase animal part and antique.
  • Q. How can we arrange transportation in Nepal? 

Q. Can we extend the trek if we want? 

Yes, of course – you can extend days of trekking, discussing with your team leader and as well as do site trips such as hiking, rafting, jungle safari, mountain flight and much more.


Q. What types of payment do you accept?

Bank wire transfer, PayPal, credit cards, western union, and cash payments are our gateway of making payments.


Q. Can I book flights with you?

We don’t specialize in ticketing and flight bookings are only done internally. We do arrange domestic flights within Nepal with our partner companies for your trek and tours. International flights to Bhutan, Tibet & India are also taken care of if you tour with us.


Q. Are there lots of optional excursions, will there be extra cost ?

Price quoted on the itinerary includes sightseeing, tour and trek. There is no extra charge or any hidden fees unless previously mentioned. All the information about price, includes and excludes, accommodation, meals, drive are mentioned in detailed in the trip itinerary.


Q. Do you arrange Travel Insurance?

We do not arrange any travel insurance. However, travel insurance is a mandatory for any travel tours and treks with Himalayan Trekkers. We can suggest you travel insurance companies if you will.


Q. What if I need more information about the tour?

The tour detail is thoroughly described in the package page but if you feel we have missed something or you need more information, please feel very free to email us and we will get back to you as soon as possible.


Q. Will my cell phone network work in another country?

Please do activate international roaming service to use your cell phone internationally by contacting your service provider. Your phone will work well in city but it’s hard to tell on the isolated regions lacking network. However, we suggest you to carry a local sim card within the country so you don’t have to pay extra roaming charge.


Q. Can I expect comfort in my tour or trek?

This is a very good question. Tours are generally comfortable as not much of walking is required. You just freely roam around monasteries, temples, heritage sites, and other place of interest. You also travel from point A to B on a private vehicle, tourist bus, or take a flight depending of the tour. 

On the other hand, treks are bit of hard as compared to tours as you have to trek around 5-6 or sometimes 7-8 hours in a day. But this totally depends upon the trip grade as well as your physical fitness and how accustomed you are to walking. Having said that, we Himalayan Trekkers will try our best to make your trek comfortable wherever possible.


Q. Will I get internet in remote region?

Remote regions have very limited Wi-Fi Hot Spot. Some of the regions of Everest and Annapurna have communication towers so data plan from Nepal Telecom can be obtained for internet. In a very isolated or high altitude mountainous region - there might not be internet facilities.


Q. Is there a single booking supplement?

Yes. Single supplements are available easily in major cities like Kathmandu, Pokhara, Chitwan, etc but for high altitude remote areas we can only confirm after you enquire. Single supplements will slightly increase the cost of the trip and is not included in the quoted price.


Q. What are the recommended ages?

Under a presence of a guardian of 21 years above, a minimum age of 12 year old can join a tour. For a trek, - it’s not recommended for minors to join.


Q. Are there laundry facilities while we are on a trip?

Yes they are available in cities like Kathmandu and Pokhara.


Q. Can I leave feedback at the end of the trek? 

Your feedback either negative or positive is what keeps us motivated moving forward. So we suggest you to give us your valuable comments.


 

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Official Logo - Goverment of Nepal
TAAN
Nepal Tourism Board
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Regardless of any kind of adventure tour or treks, whether it be a tailor-made multi-country tour, luxury vacation, or even an adventure day trips — we ensure that it will be exactly the way you imagined. With our tailor-made itinerary or your customized trip, we guarantee a service that you will never forget. Please feel free to email us any time at info@himalayantrekkers.com

Copyright 2020 Himalayan Trekkers - The Adventure Mission Nepal Company